Puerto Rico
Convention Center

600,000 sq. ft.

DISCOVER IT!

The Venue

When you’re in Puerto Rico, meetings will never be the same. The $415 million Puerto Rico Convention Center is the largest in the region and the most technologically advanced in the Caribbean. The Center is located in the heart of San Juan in the Peninsula of Isla Grande, and is convenient to Old San Juan, with its rich 500-year history.

Introduction

Escape the conventional

When you’re in Puerto Rico, meetings will never be the same. The $415 million Puerto Rico Convention Center is the largest in the region and the most technologically advanced throughout both the Caribbean and Latin America. The Center is located in the heart of San Juan in the Peninsula of Isla Grande, and is convenient to Old San Juan, with its rich 500-year history, as well as the gorgeous beaches of Condado and Isla Verde, the Hato Rey business district and the Luis Muñoz Marín International Airport. 

Featuring more than 600,000 total sq ft of meeting space and (55,742 sq.m.) of total space, the Center reflects the shapes and colors of the Caribbean. Its interior colors capture the richness of the rainforest, the drama of moonlight on the ocean and the brilliance of colors reflected off rippling pools of water. 

The 152,700 sq. ft. (14,186 sq. m.) Exhibition Hall offers controllable lighting, full fiber-optic and Internet connectivity and electrical and utility connections readily accessible through state-of-the-art floor boxes. 

The 39,500 sq. ft. (13,670 sq. m.) Ballroom, the largest in the Caribbean, has a production control balcony, integrated fiber-optic and Internet connectivity and integrated audio system with capability for remote recording of programs.

The 15 meeting rooms can be reconfigured into 28 breakouts and include fully programmable lighting controls, integrated fiber optic and Internet connectivity and an integrated audio system with capability for remote recording of programs.

Amenities

The total space at the Puerto Rico Convention Center is 600,000 sq ft (55,742 sq m). We can help you take advantage of everything this modern marvel has to offer.

Exhibit Hall – 152,700 sq. ft. (14,186 sq. m.) – can be divided into three individual exposition spaces

Ballroom – 39,500 sq. ft. (3,670 sq. m.) – can be divided into two rooms

Meeting Space – 36,400 sq. ft. (3,363 sq. m.)

15 separate meeting rooms, can be divided into 28 breakout rooms

Loading Dock – accommodates 22 tractor trailers;6 with automatic levelers

Broadband and wireless Internet connectivity at high speeds (T-1)

Video conferencing, with simultaneous language translations

Outdoor Terrace – 12,800 sq. ft. (1,189 sq. m.)


Call us at 800-214-0420

 

Floor Plans

Floor Plans & Capacities

DOWNLOAD

First Level

Second Level

Third Level

Calendar

We're a busy place but never too busy to help you find an event. 

Search our schedule for events by name or by date range. These dates do not include move-in and move-out days.    

 

Green Initiatives

The Puerto Rico Convention Center has unveiled a new solar energy array that is one of the largest green initiatives of its kind on the island. The largest convention center in the Caribbean has been fitted with 5MW of PV across 17,764 panels over car parking and 2,139 panels on the main roof of the building. The 5MW plant will generate around 8,000kWh of electricity annually. Construction of the plant took eight months and required around US$20 million of investment. 

Partners

SERVICES PARTNERS

There are exclusive and preferred vendor agreements related to your use of the Puerto Rico Convention Center (PRCC).


EXCLUSIVE

Food & Beverage
All food and beverage at the PRCC must be provided by the PRCC Food & Beverage Department. Exceptions to this must be received in writing from the director of Food & Beverage prior to your event.

Telephone and Internet
All telephone and fax lines as well as all Internet connectivity outside the Business Center are provided by PSAV.

Parking
Parking and valet services are provided exclusively through the PRCC Security Department.

Rigging
All rigging done in the PRCC must be provided by PSAV or other of our preferred suppliers, depending on the type of rigging.

PREFERRED

Audiovisual
The Center's preferred in-house audio visual provider, Presentation Services Audio-Visual (PSAV), offers a full range of audiovisual services, including slide and video projection, sound reinforcement, video production, etc.

Outside suppliers are permitted to operate in the PRCC with prior notification; however, use of the meeting room audio or house system is the exclusive right of PRCC through the house A/V contractor. If your event selects a provider other than PSAV but utilizes the house sound system, patch fees and labor costs for an audio technician will be applied at the prevailing rate.

Presentation Services Audio Visual (PSAV)

Javier A. Colton Colon
Sales Manager - PSAV®
jcolton@psav.com
Mobil: 787.408.5582
Office: 787.300.6863
Fax: 787.300.6822

NON-EXCLUSIVE

All contractors wishing to provide service to events at the Puerto Rico Convention Center are subject to approval by the Center prior to commencing work on-site. This applies to all contractors supplying any and all show services such as audiovisual, electrical, cleaning, and security.

The licensee is required to notify the event manager of the contractors selected at least sixty (60) days in advance of the event for the purpose of initiating and securing the appropriate agreements. 

Planners

This Event Planner section hand helpful information about our facility, amenities, rates and planning guidelines. Our dedicated and experienced staff is eager to assist you in every way possible to guarantee the success of your event.

Documents

Rigging Services

DOWNLOAD

PSAV Rigging Services

DOWNLOAD

Ballroom Presentations Sheets

DOWNLOAD

PRCC Exhibit Hall

DOWNLOAD

Event Planning Guide

DOWNLOAD

Banquet Menu

DOWNLOAD

Promotions

Graduation Packages

DOWNLOAD

Meeting Packages

DOWNLOAD

Celebrate your Prom! - Ballroom A

DOWNLOAD

Celebrate your Prom! - Ballroom B

DOWNLOAD

Services

Focus on the big picture and let us handle the details for you. No matter what type of event you’re working on: an association's annual convention, a corporate sales kick-off or major exhibition, achieving your program goals is top priority. 

SERVICES & FACILITIES

Hours of Operation

The standard hours of operation for the administrative staff are 8:30 a.m. to 5:30 p.m. Monday through Friday. Our standard operating hours for client-leased spaces are 7:00 a.m. to 11:00 p.m. daily.

Information/Concierge Desk 

The Center provides information for restaurants, shopping areas, entertainment and attractions within the Puerto Rico area. The Information Desk is staffed for room night producing conventions, conferences and trade shows, and is conveniently located in the main lobby.

Telecommunications & Internet

The Telecommunications Department provides exclusive in-house services that can be tailored to meet specific event organizer and exhibitor needs. The facility can provide broadband and wireless Internet connectivity at high speeds (T-1), video conferencing, and simultaneous language translations, among others. All meeting rooms and ballrooms are equipped with Ethernet connection and capabilities. Telephones are installed and billed per order specifications. 

Business Center 

The on-site Business Center is conveniently located in the lobby. The hours of operation are Monday through Friday, 8:30 a.m. to 5:30 p.m. and can be extended as needed. Services and products include computer rental, printing, secretarial service, copying, fax transmission and receipt, small package shipping, office products, and other services.

Parking 

Self-parking lots will be conveniently located adjacent to the Convention Center with capacity for 2,215 vehicles.

Building Security

The Center maintains in-house security for the premises only. The Building Security Staff maintains 24-hour security coverage for the Center's perimeter areas, internal corridors and life safety alarm system. Building Security Staff will also secure exterior and interior access doors as well as monitor internal traffic flow.

All incidents of injury, vandalism, fire, theft, etc. should be reported to the Central Security Office immediately. Following notification of any incidents, Building Security Staff will initiate appropriate reports and investigations.

Event Security can be arranged through the Event Manager or with one of the Pre-Qualified Security Companies that we have available. Ask your Event Manager for the most updated list. 

Catering and Concessions

The Food & Beverage Department is prepared to offer the finest quality products and service for all functions from coffee breaks to exquisite gala banquets. Catering menus are available from the Food & Beverage Department.  

Concession operations are available to provide retail sale food and beverage service for events. Permanent stands and portable theme carts will enhance any event's program by featuring a variety of specialty food and beverage items. Special menus are available to event organizers and exhibitors that will provide for in-booth food service.

Cleaning

The Center staff takes great pride in the care of the facility. Every aspect of the facility is maintained to provide you with a clean and attractive environment to house your event and welcome your members, registrants, patrons and guests.

Our in-house Cleaning Department can provide event-cleaning services on a non-exclusive basis. Please let your Event Manager know if you elect to use this service so that a proposal specific to your event can be prepared.

Should you elect to use an outside cleaning contractor during your event, the Center’s Cleaning Department will maintain all public common areas, i.e., lobbies, hallways, rest rooms and meeting rooms except when said areas are utilized as exhibition space. PRCC operates with a “clean hall to clean hall” policy; therefore, loading docks, exhibition floor (including aisle trash receptacles), offices, and registration area cleaning is the responsibility of the event organizer or exhibitor and their contracted cleaner. 
For a full description of all that is included in the Center, please see our Event Planning Guide.

Ambulance

All ambulance services should be requested thru the PRCC Security Department. 


BUSINESS CENTER

Our Business Center is located right where you need it, inside the Puerto Rico Convention Center. We offer full range of business services that are convenient and competitively priced. The Business Center is a comprehensive facility providing on-site Internet access, computers, mailing capabilities, wide format printing among, many other services. Let us be your office away from the office. 

COPIES / PRINTS / FAXES

 

Let us help you with all your on site document needs. Full-color and black on white copying and laser printing available for your handouts, flyers, transparencies and more. All while you wait. 

GRAPHIC CENTER

Banners, signs, high-quality impressions. 
Located at the PRCC Business Center, we offer various high-quality specialty media for every printing need, from high-end photo paper to museum-quality canvas and durable indoor signage media. 

Available Media: Vinyl, Premium Coated Bond, Premier Water Resistant Canvas, Premium Photographic Lustre/Kodak 200g & 260g. 

Wide selection of other professional media available upon request. Samples available at the Business Center. 

COMPUTER / INTERNET ACCESS

Our computer stations are fully loaded including high-speed Internet access. Wi-Fi is also available.

SHIPPING & HANDLING
Take advantage of our small package shipping services. Shipping is available via FedEx. We have daily pickups, airway bills and a full supply of packing materials.

Ordering

Please use the Event planning guide in order to fill the forms needed to request your service requirements.

The guide can be found here:

DOWNLOAD

RFP

Are you an event organizer or exhibitor looking for information about conference, group and event venues at the new Puerto Rico Convention Center? This form is specifically for you. Just fill out our online RFP form, and a representative will contact you. You can also email us at info@prconvention.com

 

Group Specifications

YES

NO

Phone

E-mail

mail

YES

NO

Prior to submitting any type of personal information to the Puerto Rico Convention Center, you must carefully read the Privacy Policy.

I have read and accept the Puerto Rico Convention Center's Privacy Policy.

Antiguo Casino

Antiguo Casino is distinguished by its Spanish and French design. This marvelous place can host a variety of events such as wedding celebrations, galas, corporate functions and others. Its beautiful gardens, balconies, moldings, white marble floors, majestic central staircase and its beautiful twelve foot chandelier makes up the elegance of this building. These attributes make the Antiguo Casino one of Old San Juan's most prestigious architectonic relics of the 20th century.

Exhibitors

Our staff is ready is to help assist you in any way possible. Any information you might need is a click or phone call away. 

 

Food & Beverage

General Information - Policies

 

All food and beverage items in the Exhibit Halls must be purchased through the Food and Beverage Department – this includes bottled water.

Exhibitor Booth Catering DOES NOT supply tables or electrical for your booth.  You MUST order through your service contractor.

All food and beverage orders require full payment in advance.  We accept American Express, MasterCard, VISA or Company Check. Please make checks payable to SMG PR II.

Initial order, as well as additional services ordered on site, will be billed to customer’s credit card.

All prices are subject to a (++) which represents a 20% facility fee and a 7% sales tax.

Disposable service ware is used on all food and beverage functions on the Exhibit floor.

SMG requires that a PRCC Bartender dispense all alcoholic beverages.

In order to best serve your catering needs, we require 72 business hours (3 business days) advance notice for ordering or an additional 20% facility fee will apply.  

Menu items and prices are subject to change without notice.

CANCELLATION POLICY

Full charges will be applied to cancellation of any menu items received within 72 hours (3 business days) prior to delivery.

 

Booth F&B Menu Guide 2014

DOWNLOAD

Documents

Event Planning Guide

DOWNLOAD

Banquet Menu

DOWNLOAD

Attendees

82-degree temperatures, sunny and with a turquoise ocean as far as the eye can see. Rainforests to hike, explore and zip-line. This is as good as the Caribbean gets. The Island’s richness of history, nature, and cosmopolitan entertainment are unparalleled. 

 

Getting around

There’s a huge selection of international flights, cruises and domestic connections to Puerto Rico. Once you arrive, you’ll find it incredibly easy to get around on foot, by renting a car or by using the public transportation system. Take your time, relax and enjoy it. 

 

Sales Team

The Meet Puerto Rico sales and services team of professionals will provide all the resources necessary to ensure that your group visit to our tropical Island in the Caribbean is a complete success.

Local Sales
SMG local sales and services team of professionals are onsite and have the expertise to make your event a memorable one. We invite you to learn more about what each team can do to meet your most demanding needs.

National Sales


Rosa M. Luke
National Sales Director, Meet Puerto Rico
rluke@meetpuertorico.com
773-654-1758

Cristina Maeso
Destination Support Services Manager, Meet Puerto Rico
cmaeso@meetpuertorico.com
787-474-5095


Mari Waid
Director of Destination Support Services, Meet Puerto Rico
mwaid@meetpuertorico.com
787-474-5090

Local Sales


LOCAL SMG SALES:

Margaret Colón
Director of Sales & Marketing, SMG
mcolon@prconvention.com

Marie Joël Landrau
Senior Sales Manager, SMG
mjlandrau@prconvention.com

Melissa Figueroa
Sales Manager, SMG
mfigueroa@prconvention.com

Gianni Agostini, MBA
Sales Manager, SMG
gagostini@prconvention.com

Cyndinette Soto, MBA
Jr. Sales ManagerSMG
csoto@prconvention.com

Beatriz Colón
Sales & Events CoordinatorSMG
bcolon@prconvention.com
 

SMG EVENTS TEAM:


Vivian E. Santana
Senior Events Manager, SMG
vsantana@prconvention.com

Luis Ramos
Events Manager, SMG
lramos@prconvention.com

Ariana Valerio
Senior Events Coordinator, SMG
avalerio@prconvention.com

Alina Camacho
Events Coordinator, SMG
acamacho@prconvention.com

Dimarie Rodríguez
Junior Events Coordinator, SMG
dimarie.rodriguez@prconvention.com

Beatriz Colón
Sales & Events CoordinatorSMG
bcolon@prconvention.com

 

Main PRCC number:  787-641-7722

SMG

Our teams are ready to help you bringing years of expertise with a sucessful track record of meetings and conventions.

 

  • Management Team
  • Food & Beverage
CLOSE

THE CENTER

TERMS OF USE

Please read the following Terms and Conditions of Use carefully before using this website. Your use of this website is expressly conditioned on your acceptance of these terms and conditions without any modifications. Your use of this website constitutes your acceptance of all the terms and conditions set forth herein. If you do not agree with any part of the following terms and conditions, you should not use this website.

Definitions

Any use herein of the terms "PRCC's website" or "website" refers to all publicly accessible web pages that are identified with and under the control of PRCC. Terms "PRCC," "us," "our," "we," and any variation thereof refer to the Puerto Rico Convention Center and may include independent contractors who operate portions of the PRCC website on PRCC's behalf.

Intellectual Property Ownership Notice

Unless otherwise noted, this website and all of the materials contained herein, including the HTML code, source code, and any other code used to generate any portion of this website, are the copyrighted property of PRCC, its affiliated companies, suppliers, or of third parties who have licensed PRCC to use their property. None of the content, data, or any portion thereof, found on this website may be reproduced, republished, distributed, sold, transferred, displayed, shared, reposted, modified or otherwise used in any way or for any purpose without the express written permission of PRCC provided, however, that users may reproduce a single copy of any webpage for their personal, non-commercial, entertainment, information, or use. In addition, the trademarks, logos, and service marks displayed on this website (collectively the "Trademarks") are registered and common law trademarks of PRCC and/or third party service providers. Nothing contained on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Trademarks without the written permission of PRCC and/or the appropriate third party service providers. PRCC actively protects its rights to the content of the PRCC website and its trademarks to the fullest extent of the law. Requests regarding use of the content of this website for any purpose other than personal, non-commercial use should be directed to info@prconvention.com

Representations and Warranties of the User

You represent and warrant that no materials of any kind submitted by you to the PRCC website will (1) violate, plagiarize, or infringe upon the rights of any third party, including copyright, trademark, privacy or other personal or proprietary rights; or (2) contain libelous, pornographic or otherwise unlawful material. Your further warrant that you have the right to grant to PRCC all rights that you grant to it under this agreement.

No Unlawful or Prohibited Use

As a condition of your use of this website, you agree that you will not use this website for any purpose that is unlawful or prohibited by these Terms and Conditions of Use. Actions that you agree not to take include, but are not limited to: (1) taking or attempting to take any action that grants you access to the website to an extent greater than authorized by PRCC; (2) taking or attempting to take any action that results in an unauthorized modification, addition, or deletion to the website; (3) taking or attempting to take any action that violates the security of the website; (4) taking or attempting to take any action that would impose an unreasonable or excessively large load on the website's infrastructure; and (5) knowingly providing false or misleading information to PRCC.

Personal and Non-Commercial Use Limitation

This website is strictly for your personal and non-commercial use. In the absence of PRCC's express prior written consent, you may not modify, copy, transmit, distribute, display, publish, or reproduce this website or any part thereof for any purpose other than your own personal and non-commercial use.

Privacy Policy

Please review our Privacy Policy for a discussion of what personal information we collect, what we do with this information, and how we keep it safe.

Children

PRCC believes that it is extremely important to protect children's personal information. As a result, no one under the age of 13 is allowed to use any features of this website that result in our actively collecting personal information. By using any such features, you represent that you are 13 years old or older.

Links to Third Party Websites

This website contains hypertext links to other websites that are maintained by and under the control of third parties (the "Linked Websites"). PRCC is not responsible for, and makes no representation or warranty regarding, the content or accuracy of any of the Linked Websites. The inclusion of a link does not mean that PRCC endorses, has reviewed, or approves of the Linked Website or the individuals and/or organizations responsible for the Linked Website. These hypertext links are provided as a convenience only, and PRCC is not responsible for any content that can be accessed through a hypertext link. If you access a Linked Website, you do so at your own risk. Any questions that you have about one of the Linked Websites should be directed to the individuals and/or organizations responsible for that website.
The Internet is a distributed network of millions of computers. Although we attempt to verify all links on a regular basis, there is a possibility that the particular server that you are attempting to link to is not currently operational.

Bookmarking and Linking to Our Website

Individuals may, for personal, non-commercial use only, bookmark or point to any page within PRCC's website. Other users/websites MAY: (1) include a link to PRCC's website by pointing to the website's home page at www.prconvention.com; and (2) link to PRCC's major sub-category pages, provided that it is made clear that the information is being provided by PRCC. Unless otherwise negotiated directly with PRCC, other users/websites MAY NOT without PRCC's express written consent: (1) point or link from a website directly to content within PRCC's website other than by pointing or linking to www.prconvention.com or one of the major sub-category pages as provided above,; (2) copy, modify, or display PRCC's name, logo, text, or graphic images in any way; or (3) redeliver any of the pages/text/images/content of PRCC's website using "framing" technology. PRCC reserves the right to reject or terminate any links to the content of the website at any time for any reason.

Disclaimer of Warranty and Limitation of Liability

YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR OWN RISK. NEITHER PRCC OR ANY OF ITS EMPLOYEES, AGENTS, CONTENT PROVIDERS, CONTRACTORS, LICENSEES OR LICENSORS, MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR REGARDING THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, LACK OF VIRUSES OR OTHER HARMFUL COMPONENTS, AND ACCURACY OF THE INFORMATION, PRODUCTS, SERVICES, RELATED GRAPHICS, AND ALL OTHER CONTENT FOUND ON THIS WEBSITE. ALL SUCH INFORMATION, PRODUCT, SERVICES, RELATED GRAPHICS, AND ALL OTHER CONTENT FOUND ON THIS WEBSITE IS PROVIDED 'AS IS' AND PRCC SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES AND CONDITIONS WITH REGARD TO SUCH INFORMATION, PRODUCT, SERVICES, RELATED GRAPHICS, AND ALL OTHER CONTENT FOUND ON THIS WEBSITE, INCLUDING WITHOUT LIMITATION WARRANTIES OF ACCURACY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES OF MERCHANTABILITY OR WARRANTIES AGAINST INFRINGEMENT. PRCC DOES NOT WARRANT THAT THE SERVICE PROVIDED WILL BE UNINTERRUPTED OR ERROR FREE. IN NO EVENT SHALL PRCC, ITS AFFILIATES, EMPLOYEES, AGENTS, CONTENT PROVIDERS OR LICENSORS BE LIABLE FOR ANY AMOUNT FOR DIRECT DAMAGES: (a) IN EXCESS OF THE AMOUNT PAID BY YOU, IF ANY, TO PRCC IN THE 12 MONTHS PRIOR TO THE CLAIMED INJURY OR DAMAGE, OR (b) FOR ANY CLAIM, ALLEGATION OR INJURY RESULTING FROM OR RELATED TO: (1) YOUR USE OR INABILITY TO USE THE WEBSITE; (2) ANY ERRORS, OMISSIONS OR DEFECTS IN THE SITE OR THE CONTENT; (3) ANY INTERRUPTIONS, DELAYS IN TRANSMISSION OR COMPUTER VIRUSES.
The information on this website was supplied by the organizations and corporations indicated herein. PRCC is not responsible for errors, omissions, and information which may no longer be applicable because of the passage of time. All prices, dates, and times provided through this website are subject to change. Without limiting the generality of the foregoing, PRCC neither warrants nor represents that use of any content of the website will not infringe rights of third parties. In some cases, content available on the website, or information provided to you while on the website, may be provided and/or hosted by third parties. While PRCC encourages such third parties to abide by these Terms and Conditions of Use, PRCC has no responsibility for actions of third parties. PRCC assumes no responsibility and in no event shall PRCC be liable for any direct, indirect, punitive, incidental, special, consequential, or any other type of damages arising out of or in any way related to the use or performance of PRCC's website, the provision of or failure to provide services, or for any information, products, services, related graphics, and other materials obtained through PRCC's website, or otherwise arising out of the use of PRCC's website, whether based on contract, tort, negligence, strict liability, or otherwise, even if PRCC has been advised of the possibility of such damages. PRCC may modify, suspend, discontinue or restrict the use of any portion of the website, including the availability of any portion of the content of the website, at any time without notice or liability. Please note that because some states/jurisdictions do not allow the disclaimer of certain warranties and/or the exclusion or limitation of liability for certain types of damages, some of the preceding disclaimer, exclusion, and limitation may not apply to you. In such event, please see the section below entitled "Restriction on Use Based on Location."

Transfer of Rights

PRCC may at any time transfer its rights and obligations under this agreement to any PRCC affiliate, subsidiary or business unit, or any of their affiliated companies or divisions.

Amendments to These Terms and Conditions of Use

From time to time, it may be necessary for PRCC to amend these Terms and Conditions of Use. You are responsible for regularly reviewing these Terms and Conditions of Use so that you will be aware of any changes. Please note that your continued use of this website means that you accept the amendments to these Terms and Conditions of Use.

Governing Law

This agreement and its performance are governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico and the United States of America without regard to any conflicts of law provisions. You hereby agree to submit to the exclusive jurisdiction of the state and federal courts located in the Commonwealth of Puerto Rico, for all disputes and issues regarding your use of this website and your compliance with these Terms and Conditions of Use.

Restriction on Use Based on Location

Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions of Use. If, however, despite the exclusions contained in this agreement, PRCC should be found liable for any loss or damage which arises out of or is in any way connected with any of the functions or uses of this website, PRCC's liability shall not exceed the amount of any subscription fees and/or service charges, if any, paid by claimant to PRCC for the services and/or data with respect to which liability is found.

Accessing the Website in Countries Other Than the United States

PRCC makes no claims regarding the legality of viewing or downloading the content of this website in any country other than the United States. Anyone who accesses this website in a country other than the United States does so at his or her own risk.

Violation of These Terms and Conditions of Use

If PRCC determines that you have violated any provision of these Terms and Conditions of Use, PRCC has the right, in its sole discretion, to pursue any and all of its legal remedies.

Indemnification

You agree to defend, indemnify, and hold harmless PRCC, and its officers, directors, employees, and agents from and against any and all claims arising from your use of the website.

Severability

If any provision of these Terms and Conditions of Use is held to be invalid or unenforceable, the validity and enforceability of the other provisions of these Terms and Conditions of Use will remain unaffected.

Headings

The headings in these Terms and Conditions of Use are included solely for convenience and will not limit or otherwise affect these Terms and Conditions of Use

Entire Agreement

These Terms and Conditions of Use and any other policies and/or guidelines referred to herein constitute the entire agreement between you and PRCC regarding this website, and supersede all other prior or concurrent oral or written letters, agreements, or understandings related to this website.

Contact Us

If you have any questions or comments, we can be contacted by e-mail at info@prconvention.com, by telephone at (787) 725-2110, and by postal mail at: Puerto Rico Convention Bureau, Inc. on behalf of the Puerto Rico Convention Center Edificio Ochoa 500 Tanca Suite 402 San Juan Puerto Rico 00901-1492.

CLOSE

THE CENTER

PRIVACY

The Puerto Rico Convention Center ("PRCC") knows that you value your privacy. That's why we're doing everything we can to protect your personal information. This Privacy Policy explains what personal information we collect, what we do with it, what we don't do with it, and how we keep it safe. By visiting this website, you are accepting the practices described in this Privacy Policy.

I. Who Does This Privacy Policy Apply To?

This Privacy Policy applies to the conduct of PRCC, PRCC's employees and agents, and those independent contractors who operate portions of this website on PRCC's behalf, as their conduct relates to this website. When we use the terms "website" or "this website", we mean those web pages and website described and defined in the Terms and Conditions of Use.
This Privacy Policy does not apply to the practices of companies that PRCC does not own or control, or to people that PRCC does not employ or manage. Third party websites that you connect to through this website are not under PRCC's control and are subject to their own privacy policies rather than this Privacy Policy. For more information about linking to third party websites through this website, please see the Terms and Conditions of Use.

II. What Information Does PRCC Collect?

In order to serve you better, it is necessary for PRCC to collect certain information. The type of information that PRCC collects depends on what you do when you visit our website.

A. Information That You Provide to Us

In order for us to send you information regarding our services in response to your information request, you will need to provide us with some personal information about yourself. The information that we collect may include: (1) your name; (2) your postal address; (3) your telephone number; (4) your e-mail address; (5) how you heard about our website; (6) how many times you have visited Puerto Rico; (7) when you plan to visit Puerto Rico next; (8) your reason for visiting Puerto Rico; (9) the activities that interest you; (10) your age; (11) who will be traveling with you; (12) whether you have made reservations for your trip to Puerto Rico; and (13) whether you would like to receive information about Puerto Rico via e-mail. Our website provides you the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about you. This website gives you the following options for removing your information from our database to not receive future communications or to no longer receive our service.

  • - You can send email to info@prconvention.com
  • - You can send mail to the following postal address Puerto Rico Convention Bureau, Inc. Edificio Ochoa 500 Tanca Suite 402 San Juan Puerto Rico 00901-1492.
  • - You can call the following telephone number, (787) 725-2110

B. Information That We Collect Automatically

We also collect certain types of information automatically whenever you access and use our website. Some of this information is stored in cookies (see the next section for a discussion of cookies). Examples of the information we collect automatically may include: (1) the Internet protocol (IP) address of the computer you are using; (2) the browser software you are using; (3) your operating system; (4) the date and time you access our website; and (5) the Internet address of the website from which you linked directly to our website. In addition, we collect the e-mail addresses of those who communicate with us via e-mail.

C. Cookies

Cookies are pieces of information that we transfer to your computer's hard drive through your Web browser for record-keeping purposes. We use cookies to store some information that enables us to improve your experience at our website in a number of ways. Cookies also help us to learn about how and when people use our website so that we can determine which parts of our website are popular and which need to be modified to be more useful. Although cookies do identify a website user's computer, cookies alone cannot personally identify a user.
Your Web browser only allows us to access the cookies we have already sent to your computer, not the cookies that other websites have sent. We do not and cannot use cookies to retrieve any information from your computer that we did not put there in the first place.
You can adjust your Web browser to refuse all new cookies, to notify you whenever you are about to receive a new cookie, or to disable cookies completely. Please note, however, that many parts of our website will not function properly if you do not allow cookies.

D. Collection of Personal Information from Children

PRCC believes that it is extremely important to protect children's personal information. As such, PRCC does not collect any personal information that can be identified with anyone under the age of 13. In fact, as discussed in our Terms and Conditions of Use, no one under the age of 16 is allowed to use any features of this website that result in our actively collecting personal information.

III. What Does PRCC Do with the Information It Collects?

The primary reason why we collect information from you is to provide you with the services that you request and to enhance your experience at our website. Some services would be impossible without the personal information that you provide to us. We also use the information we collect to improve the content of our website by making sure that our website provides you with the resources you need and the level of quality you expect. For example, information about the sections of the website that people visit most frequently and least frequently helps us to decide which features website users find useful and which features need some changes.
In addition to our internal use of the information we collect, your personal information is used to help make sure that you receive all the information you need to make your stay in Puerto Rico as pleasant as possible. One way we do this is by using your e-mail address to send you periodic updates about Puerto Rico. We also sometimes share your name and postal address with reputable companies that we believe you might be interested in hearing from. These companies might contact you directly to let you know about special deals and unique opportunities that could make your vacation in Puerto Rico more enjoyable.
While we believe that the more information you have about Puerto Rico the more likely you are to enjoy your visit, we also understand that you value your privacy. If you would prefer that PRCC not e-mail you any periodic updates about PRCC and/or not share any personally identifiable information about you with any third party, all you need to do is tell us. Just e-mail us at info@prconvention.com or telephone us at (787) 725-2110 and let us know about your preference.
Please be advised, however, that we reserve the right to disclose any personal information about you without your prior consent if we have a good faith belief that such disclosure is necessary to: (1) conform to legal requirements or comply with valid legal process, such as a search warrant, subpoena, or court order; (2) protect our rights or property; (3) enforce the provisions of the Terms and Conditions of Use; or (4) prevent harm to you or others.
Also, PRCC sometimes shares with third parties certain non-personal, summary information about the people who use our website. This information is not personally identifiable in any way and consists of facts such as the average numbers of visitors to our website per day and the most popular sections of our website.

IV. What Kind of Security Does PRCC Use to Protect Your Privacy?

We know that when you provide us with any type of information, you trust us to keep it safe from unauthorized intrusion. We take all reasonable steps, through the use of updated security software and protocols, to ensure that your personal information is safe and treated securely and in accordance with the Terms and Conditions of Use and this Privacy Policy. Unfortunately, no data transmissions over the Internet can be guaranteed to be completely secured. As a result, while striving to protect your personal information, PRCC cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure its security on our systems.

V. What Do You Need to Do to Protect Your Personal Information?

You have several options when deciding how you can best protect your personal information. One option is simply not to volunteer any personal information. However, this approach would prevent you from taking advantage of several of our website's most useful features.
Another option is to configure your Web browser to refuse all new cookies, to notify you whenever you are about to receive a new cookie, or to disable cookies completely. However many parts of our website will not function properly if you do not allow cookies.
The Federal Trade Commission's website also offers useful information about how to protect your personal information while on the Internet.

VI. How Can You Find Out What Personal Information Is on Record?

We believe that it's important for you to be able to find out what personal information you have provided to us through our website. If you have provided us with personal information online, you can contact us by telephone at (787) 725-2110 and ask us what information we have on record about you. If you have not provided us with personal information online, then we do not have any personally identifiable information about you.

VII. How Can You Correct the Personal Information on Record with Us?

We know that you want the information we have on record about you to be as complete and accurate as possible. We feel the same way, since maintaining accurate information is essential to our efforts to give you the best possible experience when you visit our website. That is why we encourage you to correct any information that might be outdated or otherwise invalid. It is easy to make changes. Simply contact us by telephone at (787) 725-2110 or email us to info@prconvention.com

VIII. How Can You Get Additional Information About PRCC's Privacy Policy?

For additional information about our Privacy Policy, please e-mail us your question or request at info@prconvention.com. You can also contact us by telephone at (787) 725-2110 or by postal mail at Puerto Rico Convention Bureau, Inc. Edificio Ochoa 500 Tanca Suite 402 San Juan Puerto Rico 00901-1492.

IX. What Can You Do About Violations of This Privacy Policy?

If at any time you believe PRCC has not adhered to the principles set forth in this Privacy Policy, please notify us and we will make all commercially reasonable efforts to promptly correct the problem. We can be contacted by e-mail at info@prconvention.com, by telephone at (787) 725-2110, and by postal mail at Puerto Rico Convention Bureau, Inc. Edificio Ochoa 500 Tanca Suite 402 San Juan Puerto Rico 00901-1492.

X. Amendments to PRCC's Privacy Policy

From time to time, it may be necessary for PRCC to amend this Privacy Policy. You are responsible for regularly reviewing this Privacy Policy so that you will be aware of any changes. However, if we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our website and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically Please note that your continued use of this website means that you accept the amendments to this Privacy Policy.

CLOSE

OUR TEAM

LOCAL SALES

Reservations for Center space (within 18 months) that does not require room inventory are normally handled by the Convention Center directly. Reservations for Center space that requires an inventory of 10 or more room nights are handled by the Puerto Rico Convention Bureau.
The Puerto Rico Convention Bureau is the official marketing and sales agent for the Puerto Rico Convention Center Pedro Rosselló. With a dedicated team of convention and meeting experts, this non-profit organization has been working to promote and develop group and convention business to Puerto Rico through an integrated marketing strategy for 50 years.