Services
Focus on the big picture and let us handle the details for you. No matter what type of event you're working on: an association's annual convention, a corporate sales kick-off or major exhibition, achieving your program goals is top priority.
Health and Safety Guidelines
The Puerto Rico Convention Center (PRCC) is pleased to offer a comprehensive reopening plan developed in partnership with leading venue and event management company, ASM Global, to ensure the highest level of cleanliness and safety for our staff, guests, and communities.
The health and safety of everyone who enters PRCC is our top priority. We are closely monitoring government policy changes, Centers for Disease Control (CDC), World Health Organization (WHO), and Puerto Rico Department of Health (PRDH), as we continue to make necessary changes to our policies and procedures. While some of our protocols have changed, we will continue to provide world-class service and experience as always.
Some of our new measures will include, but are not limited to:
Enhanced cleaning and sanitation
A designated sanitation team will routinely sanitize and disinfect high-touch point surfaces with CDC-compliant products such as: door handles, handrails, elevator buttons, chairs, tables, podiums, restrooms, and food and beverage areas.
Body temperature screening
Points of entry may be limited depending on the event. Our security team will conduct temperature checks and health questionnaires upon arrival to allow entry into the facilities. Anyone displaying temperature over 100.4°F (38°C) will be denied entry.
Personal protective equipment (PPE)
Face masks will be required. Guests may bring their own masks, or event organizers may provide masks for their attendees. All employees, vendors, and subcontractors will be required to use a mask and any other necessary PPE.
Food safety measures
Our Food and Beverage team will work with event organizers to customize menus and service. Only individual pre-packaged items will be offered. Buffet service will not be available
Hand sanitizing stations
Hand sanitizing stations are placed at key areas that are considered high-traffic or high-touch locations.
Signage notice
The health and safety of our guests and staff is our number one priority. Health and safety reminders are placed throughout the facility reminding guests of our protocols
Social distancing guidelines
Guests will be advised to practice social distancing by standing at least 6 feet away from others not traveling with them. Rope & stanchions and floor signage will aid directing protocol. Room set up and configuration will be adjusted to adhere to physical distancing guidelines.
Shared audiovisual equipment
Audiovisual companies are required to sanitize all shared equipment such as microphones, laptops, mice, keyboards, and clickers, between each use. Sanitation wipes can be made available upon request.
Site inspections
Virtual site inspections are encouraged. When in-person inspections are essential, the appropriated guidelines will be implemented.
- Digital Brochure & Floorplans
- Virtual 360 Tours: Level One >, Level Two >, Level Three & Ocean View Terrace
VenueShield
VenueShield is ASM Global’s new proprietary environmental hygiene protocol developed in partnership AECOM and is being deployed at more than 325 ASM Global facilities worldwide. The VenueShield program offers best practices across work streams related to environmental hygiene, food service, customer journey, talent, public awareness, and technology and equipment, including state-of-the-art standard operating procedures (SOPs) for environmental hygiene.
GBAC STAR Facility Accreditation
PRCC has obtained the GBAC STAR Facility Accreditation as of September 2020. Issued by the Global Biorisk Advisory Council, a division of the Worldwide Cleaning Industry Association (ISSA), GBAC STAR is the gold standard of prepared facilities. This accreditation means that a facility has established and maintained a cleaning, disinfection, and infectious disease prevention program to minimize risks associated with infectious agents like the novel coronavirus.
ReOpening Plan
Facility Specs (Floor plans and Capacity Sheets)
Facilty specs y facility rules and requirements
